Krista Walsh was a failure. At twenty years old, she had been fired three times in six months from her career as a dental assistant. As she had to re-evaluate her career path (and face unemployment), Krista moved back home with her parents to work in her family’s home heating business. Driven by the fear of failure, she studied and researched account receivable strategies and policies. Discovering a rare skills set, Krista started a collection agency in a spare bedroom at her parents with milk crates as her first chair with one client (her dad).

Walsh became the first Canadian graduate of the International Center for Collection Professionals, which aided her when she opened the doors of her own credit and resource company “KC Collect!”.

Today Krista is a multifaceted entrepreneur, author and speaker with businesses spanning from debt collection to fitness. She has been named one of 21 Inc’s Emerging Leaders for Atlantic Canada (twice), the Eastern PEI Chamber of Commerce’s Entrepreneur of the Year, and Canada Association of Professional Speaker’s Rising Star and has developed into one of Canada’s leading young entrepreneurs.

She recently released her second book, “Stories from a Debt Collector” which became a #1 Best Seller within two weeks. Click here to view and purchase her books: https://www.kristatwalsh.com/#books

TOPIC DESCRIPTIONS:

Keynote:

Building a Business from Milkcrates:

This entertaining keynote features real-life tales of tracking down debtors while building a company from the ground up. Starting in a small bedroom at Krista family’s home, she used milk crates as a chair. From those humble beginnings, she has created an award-winning, highly respected national business.

Learning Outcomes:

  1. Try Everything Once & Taking Risks
  2. How to Ask For Help
  3. How to Overcome Imposter Syndrome
  4. Enhancing Leadership Skills

Workshop or Virtual Training:

Show Me the Money: Best Practices for Accounts Receivable

This interactive session dives into proven strategies for achieving that balance, helping participants navigate the complexities of collections with confidence and professionalism. Led by a seasoned expert in the collections industry, this workshop will equip attendees with practical tools and techniques to handle challenging scenarios, overcome objections, and foster long-term communication with clients.

Learning Outcomes:

  1. Credit Management Strategies
  2. Creating Cash Flow
  3. Creating Open and Long-term Communication with the Client
  4. Techniques for Collecting Overdue Accounts
  5. Dealing with Excuses and Difficult Customers

Workshop: 

Enhancing your Network to Grow Your Business

Every small business professional recognizes the significance of networking. In this engaging session, attendees acquire insights into effectively expanding their network and cultivating existing business relationships.

Learning Outcomes:

  1. Identify & Apply Strategic Networking Techniques
  2. Strengthen & Nurture Existing Business Relationships
  3. Create a Personalized Networking Action Plan